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The Need for Problem Solving and Decision Making Skills
Nobel Laureate, Herbert Simon (father of artificial intelligence), in Research Briefings (1986), states:
"The work of managers, of scientists, of engineers, of lawyers– the work that steers the course of society and it's economic and governmental organizations–is largely work of making decisions and solving problems. It is work of choosing issues that require attention, setting goals, finding or designing suitable courses of action, and evaluating and choosing among alternative actions. |
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The first three of these activities–fixing agendas, setting goals, and designing actions – are usually called problem solving; the last, evaluating and choosing, is usually called decision making. Nothing is more important for the well-being of society than that this work can be performed effectively, that we address successfully the many problems requiring attention at the
national level (the budget and trade deficits, AIDS, national security...) at the level of business organizations (product improvement, efficiency of production, choice of investments), and at the level of our individual lives (choosing a career or a school, buying a house)."
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